The situation
Chris is a great roaster and an honest owner who fell behind. Receipts lived in a box, two payroll tax deposits had been missed and the IRS had started sending letters.
What we did
We worked through it in order: stop the letters, fix the past, keep it clean.
- Rebuilt three years of books from bank statements, receipts and card exports.
- Filed the missing payroll returns and requested first-time penalty abatement.
- Set up a payment plan for the balance that fit the business’s cash flow.
- Moved Ember onto monthly bookkeeping with reports by café and for wholesale.
The results
The IRS removed $9,800 in penalties. Ember is current on every filing, and Chris learned that wholesale, not the cafés, earns most of his profit. He’s now adding accounts.
“I was embarrassed to call anyone. Quantro never made me feel bad about it. They just fixed it, step by step.”
