FAQ

1. You send us the project details and any materials you have.
2. We design and share first concepts, usually in 3 to 5 business days for a single piece, depending on the project.
3. We refine the work with you until it’s right.

Yes. We follow your brand guidelines, colors, type and overall look. A lot of our work is for companies with an established brand, where the job is to extend it consistently rather than reinvent it.

Design projects depend on the scope, so we don’t publish prices for them. Tell us what you need and when you need it, and we’ll come back with a suggested approach, timeline and cost before any work starts. Websites for small businesses have fixed prices: $750 for a one-page site and $999 for up to five pages.

Revisions are part of every project. We agree on the scope before we start, so you know what’s included, and we keep refining the work within that scope until it’s right. If the brief changes along the way, we tell you before it affects the timeline or the cost.

Send us a message through the contact form, or email hello@xiobocreative.com, with a few details about your project: what it is, when you need it and what you already have. We’ll reply with next steps and a suggested approach. We’re currently booked but open to select projects, so the earlier you get in touch, the easier it is to plan around your deadline.

Most single pieces are ready for review in 3 to 5 business days, depending on the project. A deck of 15 to 20 slides takes about the same. Larger projects, such as white papers or booth graphics, take longer, and we agree on a timeline with you before we start.

Sometimes, depending on our schedule. We’re usually booked ahead, so tell us your deadline up front and we’ll say honestly whether we can meet it. If we can, we’ll prioritize it.

A short description of the project, your brand assets (logo, colors, guidelines) and the copy or content you want included. If you don’t have final copy yet, tell us and we’ll plan around it.

Brand and marketing design for B2B, SaaS and healthcare teams: presentations and pitch decks, white papers, eBooks, datasheets and case studies, brand identity, tradeshow booths and event graphics, and social and digital campaigns. We also design and build websites for small businesses. The apps we make are our own; we don’t develop apps for clients.

We’ve been designing brand and marketing work since 2005, much of it for software, healthcare and B2B companies such as Salesforce, Google, Nasdaq, DataStax and Dentsply Sirona. We’re a two-person studio, so you work directly with Ben and Ingrid, the people doing the design, and we focus on clear, on-brand work that helps your audience understand what you offer.

Yes. We’re not here to replace your team but to support it, taking on overflow work, campaigns and deadline crunches so your designers can focus on their biggest projects. Our blog post on scaling a marketing team without hiring more designers explains how this usually works.

Yes, for small businesses. We design and build websites for restaurants, contractors, salons, clinics and other local businesses. Prices start at $750 for a one-page website. Our websites page shows the packages and four sample websites. For B2B teams with their own web team, we design landing pages and web graphics. Then we hand over organized files that the team builds from.

Yes. We’re an online studio and work remotely, mainly with clients in the US. We work in English and Spanish, and briefs, reviews and file delivery all happen by email, calls and shared files.

Yes. If you send us a business that needs a website, they get $50 off. After they pay for their website, we send you $100 by Zelle. Anyone can join, and there is no limit. Get your link at xiobocreative.com/referrals.

Yes, but only our own. We design and build apps for Mac and iPhone, such as Image Shrink, which makes image files smaller on your Mac without changing how they look, and HiitDuo, an interval timer for iPhone and Apple Watch. Each app has its own website, and the apps page shows what’s available now. We don’t develop apps for clients.